Data Privacy Policy

Introduction

zetatrixa AS ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, store, and protect your personal information when you use our corporate compliance data monitoring services and visit our website at zetatrixa.world.

As a Norwegian company operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and all applicable data protection laws. We are the data controller for the personal data we process about you.

Data Collection

We collect personal data that you provide directly to us and information that is automatically collected when you use our services. The types of personal data we collect include:

• Contact information such as your name, email address, phone number, and business address
• Professional information including your job title, company name, and business requirements
• Technical information such as IP address, browser type, and device information
• Communication records including emails, phone calls, and support enquiries
• Service usage data related to your use of our compliance monitoring systems
• Payment and billing information for our services

How We Use Your Information

We process your personal data for the following purposes based on legitimate legal grounds:

• To provide and maintain our compliance monitoring services
• To communicate with you about our services and respond to your enquiries
• To improve our services and develop new compliance monitoring solutions
• To comply with legal obligations and regulatory requirements
• To protect our legitimate business interests and prevent fraud
• To send you marketing communications with your consent

We use your data to ensure the effective operation of our compliance monitoring systems and to provide you with the highest quality service possible.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our cookie policy.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your information in the following circumstances:

• With service providers who assist us in operating our business and providing services
• When required by law or to comply with legal obligations
• To protect our rights, property, or safety, or that of our users
• In connection with a business transaction such as a merger or acquisition
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Generally, we retain:

• Contact and communication data for up to 7 years after our last interaction
• Service usage data for the duration of your service agreement plus 3 years
• Financial records for 10 years in accordance with Norwegian accounting requirements
• Marketing consent records until you withdraw consent

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area. When we make such transfers, we ensure appropriate safeguards are in place, including adequacy decisions or appropriate safeguards such as Standard Contractual Clauses.

Contact Information

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us:

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on our website and updating the "last updated" date.